Email Enhancements in Dovetail Agent 11 – Video walk-through

In Dovetail Agent 11, we’ve made a number of enhancements that improve working with email, including:

  • Reply / Reply All / Forward
  • The Log Email form can now be popped out to a full screen modal window
  • Drag-and-drop file attachments
  • Preview/download a file attachment
  • Remove a file attachment
  • Canned responses

This video is a quick walk-through of these enhancements



Direct link to video on YouTube