Tag: enhancements

Email Enhancements in Dovetail Agent 11 – Video walk-through

July 27, 2016 In Dovetail Agent 11, we've made a number of enhancements that improve working with email, including: Reply / Reply All / Forward The Log Email form can now be popped out to a full screen modal window Drag-and-drop file attachments Preview/download a file attachment Remove a file attachment Canned responses This video is a quick walk-through of these enhancements     Direct link to video on YouTube