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How Important is Great Customer Support?

customer support

You Tell Me — how important is it to you?

One of the things I noticed right away when I joined Dovetail Software was the excellent customer support provided by the teams here. I’ve worked for various technology companies for the last ten years – rarely have I encountered the passion for providing quality products and quality service as I have witnessed here.

Yes, it is my job to talk about how great Dovetail is, what kind of marketer would I be if I didn’t? Probably an unemployed one. But when my words are backed up by our development and support teams, it’s easy to let my pride for where I work shine through.

We Support You

We actually care about your Amdocs / Clarify experience and we are here to improve it. Bettering your legacy environment is why we do what we do. It’s not every day you come across a company so devoted to making your experience with another company better. We are all about updating and modernizing your work – we know how much you have invested in Amdocs / Clarify over the years and we take that investment seriously.

We Learn About You 

Individual account managers will take the time to learn your specifics, exactly what your Clarify team needs. A smooth deployment doesn’t just happen. We’ve been doing this for awhile and you can count on our seasoned team members to know what you need because they have taken the time to find out about you and your specific Clarify environment.

Dovetail is in a class all its own. You will not find the software or support you need anywhere else – we can help you make a fresh start. Are you ready for great customer support? Yep, we thought so!

 

**For more information about how you can update your Clarify environment, share your info here, drop us a line, or give us a call at+1 (512) 610-5400.