June 28, 2016
A Great CRM PlatformThis blog entry is for all the stakeholders who rely on or must support Amdocs Clarify systems. If you are like most, you have probably spent years searching for a better way forward than the one Amdocs offers. Years...because it's a tough application to replace.In its day, as we all know, Clarify was a great CRM platform for a variety of business types because it was so versatile. But the technology is old and with every year that passes, it becomes harder to find people with the skills needed to keep it in good shape. This unfortunate situation usually leads to an insidious decline in utility and reliability until a breaking point is reached; a tiger team checks out options which yields nothing palatable; more struggles, higher overhead, worsened utility until another breaking point is reached (even…
February 28, 2017
You Tell Me -- how important is it to you?One of the things I noticed right away when I joined Dovetail Software was the excellent customer support provided by the teams here. I've worked for various technology companies for the last ten years - rarely have I encountered the passion for providing quality products and quality service as I have witnessed here.Yes, it is my job to talk about how great Dovetail is, what kind of marketer would I be if I didn't? Probably an unemployed one. But when my words are backed up by our development and support teams, it's easy to let my pride for where I work shine through.We Support YouWe actually care about your Amdocs / Clarify experience and we are here to improve it. Bettering your legacy environment is why we do what we do.…
