Moving from CDO to the Outlook Object Model
February 2, 2012
In Dovetail Agent, there has been support for a long time to integrate Microsoft Outlook into the email functionality. In the past this has been done by using Collaboration Data Objects (CDO), which is a 32-bit client library that provides access to Outlook-compatible objects through a COM-based API. As customers (and Dovetail Software employees) upgraded to Office 2010 (x64), the Outlook integration solution that tried to load the 32-bit CDO ActiveX controls or DLLs did not work. The resolution for this issue was to migrate Dovetail Agent from using CDO to use the Outlook Object Model (OOM). Opening the Session with Outlook The first step was to get access to the Outlook Object Model (OOM). In Dovetail Agent 4.5, the method for opening a session was to create a MAPI session from CDO, and then log on using the default…