August 7, 2008
In Dovetail Agent, it is very easy to build a query against a table in the database, and there are standard routines to open most of the table objects to view the items returned in the query. Drilling down to view objects is a little tougher, but it can be done in a few easy steps. In this example, I will show you how to build a query object for the queelm_case view, which will allow us to open each of the cases in the queue for inquiry. Building the fcQuery object in Dovetail Admin is the first step, so follow along. After logging in to Dovetail Admin, click on the fcQuery Objects menu link to open the Manage fcQuery Objects page. Typing in queelm_case and clicking the List button locates the view object, and double-clicking the queelm_case row will…