November 4, 2013
A common request I hear from users is: How do I get solutions (knowledgebase articles) out of my WIPbins? A Solution (in baseline Clarify/Dovetail) is always in an Open condition – meaning it’s always in a user’s WIPbin. But once I’m done creating/editing it – I don’t want to see it anymore. It just clutters up my workspace. One very simple way to tackle this is to create a dummy Solution Librarian user. That way, a user can simply assign a solution to the Solution Librarian, and this takes it out of the user’s WIPbin. This is super easy to put in place, and allows user’s to keep their workspace tidy and clutter free. There are more complex options that involve customizations, but sometimes the simplest solution is the best. Hope you find this useful. Rock on.
Pro Tip: Create a Solution Librarian user to keep your workspace tidy
November 4, 2013
A common request I hear from users is: How do I get solutions (knowledgebase articles) out of my WIPbins? A Solution (in baseline Clarify/Dovetail) is always in an Open condition – meaning it’s always in a user’s WIPbin. But once I’m done creating/editing it – I don’t want to see it anymore. It just clutters up my workspace. One very simple way to tackle this is to create a dummy Solution Librarian user. That way, a user can simply assign a solution to the Solution Librarian, and this takes it out of the user’s WIPbin. This is super easy to put in place, and allows user’s to keep their workspace tidy and clutter free. There are more complex options that involve customizations, but sometimes the simplest solution is the best. Hope you find this useful. Rock on.
February 27, 2007
Those who have called Daylight Savings Time a folly from the beginning may snicker at the Congressional decision to alter the dates, but those who have anything to do with software aren’t laughing. Changing the dates of the Daylight Savings Time active period, for the first time in decades, will throw a lot of clocks out of sync. Dovetail engineer Steven Weintraub has compiled a list of dates affected by the new law, and instructions to update Daylight Savings Time (DST) in the Clarify database “This requires a good knowledge of CLARIFY database setup and SQL. This is a problem. I am sure Clarify is providing a solution for those using Clarify support – but this does not help the many customers who have stopped paying support. “For those customers (and this blog post is for you) – they have to…