REQUEST A DEMO

Tag: Dovetail Software

Asp.Net Controls vs. View Components

May 8, 2007 During my Monorail talk a lot of people were asking about whether or not you could use Asp.Net controls with Monorail. I think the question translates to I love my 3rd party web controls yet I hate ASP.Net enough to look into alternatives. I think we need a clean break here. Can you do it?  The answer is... sort of. First, you need to be using the Asp WebForms view engine. After reading the documentation and seeing comments like: With WebForms you can use all your existing skills to develop MonoRail applications, however its integration with MonoRail can be quite tricky ... Let's take a look at an example of perfectly decent controller code and explain when it does not integrate with WebForms. ... So, many simple scenarios can get really hard with WebForms. You will likely back away slowly and start…

Google Notebook

April 10, 2007 In preparation for my CodeCamp talk on MonoRail I have started using Google Notebook, and it's excellent accompanying Firefox extension, to compile an outline and notes on supporting materials for my presentation. At this point I am just playing with it but I love how the interface integrates with my browsing experience. Notebook is ever present sleeping down there in the status bar ready to capture my thoughts or clip content I want to coorelate with what I am working on. If I want to "clip" some content from a page I just highlight the text. Right click and... Bamm, you have a snippet of the content and a URL to get you back to the whole story. At the momment it seems like I will only have time to cover some basics of MonoRail it would be nice to get into some cool stuff…

Daylight Savings Time (DST) Impacts Clarify Database (and Rest of World)

Static image February 27, 2007 Those who have called Daylight Savings Time a folly from the beginning may snicker at the Congressional decision to alter the dates, but those who have anything to do with software aren’t laughing. Changing the dates of the Daylight Savings Time active period, for the first time in decades, will throw a lot of clocks out of sync.   Dovetail engineer Steven Weintraub has compiled a list of dates affected by the new law, and instructions to update Daylight Savings Time (DST) in the Clarify database   “This requires a good knowledge of CLARIFY database setup and SQL. This is a problem. I am sure Clarify is providing a solution for those using Clarify support – but this does not help the many customers who have stopped paying support.   “For those customers (and this blog post is for you) – they have to…

CRM Thrives on Open Standards

Static image February 1, 2007 Through all of its evolution, Dovetail Software’s family of CRM products has embraced open standards in the process of bringing extensibility to Clarify’s proprietary code. Open-standard scripting languages such as JavaScript simplify and energize extension and integration throughout the enterprise computing environment. These languages are readily recognized by many applications, and freely employed by in-house IT departments.   Standards sometimes arise first, often from a single developer or project, and afterwards get the seal of approval of a trusted authority that enables all developers to embrace the technology. This happened with JavaScript, created initially by Netscape. The same thing is happening now with Adobe’s PDF (Portable Document Format) specification, which it is currently offering for ISO standardization.   Other times, standards have to be created. This is occurring now in the CRM environment as SOA (Service Oriented Architecture) continues its evolution: suggested standards begin to be discussed, and standards already accepted are…

Top Ten Reasons to Switch from Clarify to Dovetail

Static image January 8, 2007 We surveyed users of Amdocs Clarify CRM systems to find out the primary reasons they incorporated, or migrated completely to, Dovetail Software’s CRM system, and their .NET platform, Dovetail SDK.   The following evaluations are in no particular order. Customer responses are edited for clarity. These are the ten most common themes we hear today, from mostly IT and some business folks.   1. DISTRIBUTION Dovetail’s cost per license is vastly lower than Amdocs Clarify. Dovetail’s agent-facing apps look and feel like Clarify, so no additional training is needed.   Comments: “awesome ability to expose data to the enterprise”; “now running twice the number of users on Dovetail, no way we could have done this with Amdocs”; “we were looking for a richer client-side experience.”   2. STRATEGY Eliminating Java, native applications written in .NET. Using thin clients.   Comments: ”.NET is our strategic platform going forward”;…
    class='wp-pagenavi' role='navigation'>
  • 1
  • 2