June 30, 2008
A common customization within Clarify is to highlight priority cases in a wipBin or queue by setting their color. For example, make High Priority cases really stand out by coloring them red. Clarify Classic Client The ClearBasic Customization Guide has a couple of examples on how to do this with the Clarify Classic Client. However, the customization was commonly applied to the Queue and wipBin forms - not the console. As a reminder: to view the wipBin form, simply double-click a wipBin from the list in the left side of the console. Similarly, for the Queue form. However, since about Clarify version 4, no one typically used these forms - the new console form was what was used. However, the console form can't be customized. I did a search on this to confirm my memory, and found my own post…
February 27, 2007
Those who have called Daylight Savings Time a folly from the beginning may snicker at the Congressional decision to alter the dates, but those who have anything to do with software aren’t laughing. Changing the dates of the Daylight Savings Time active period, for the first time in decades, will throw a lot of clocks out of sync. Dovetail engineer Steven Weintraub has compiled a list of dates affected by the new law, and instructions to update Daylight Savings Time (DST) in the Clarify database “This requires a good knowledge of CLARIFY database setup and SQL. This is a problem. I am sure Clarify is providing a solution for those using Clarify support – but this does not help the many customers who have stopped paying support. “For those customers (and this blog post is for you) – they have to…