March 1, 2018
What More could a Clarify CRM Customer Ask for? How about a Modern Solution at a Low Risk Migration CIOs and Heads of Customer Support have nightmares thinking about changing their customer support software. It is quite the dilemma. Their current solution has many issues and it doesn’t do everything they want, but “it works”. Therefore, the lesser of evils seems to be to continue to use their current solution because of the fear of what could happen if they attempt a migration strategy to a new solution. Many companies have suffered tremendously by selecting the wrong enterprise software, and there is the further possibility of limiting one’s career, or worse, losing your job if you are part of a project involving the wrong software selection. What is your current situation? This is the situation for all users of Clarify…
Clarify CRM: Successful Migration & Modernization is our Standard
March 1, 2018
What More could a Clarify CRM Customer Ask for? How about a Modern Solution at a Low Risk Migration CIOs and Heads of Customer Support have nightmares thinking about changing their customer support software. It is quite the dilemma. Their current solution has many issues and it doesn’t do everything they want, but “it works”. Therefore, the lesser of evils seems to be to continue to use their current solution because of the fear of what could happen if they attempt a migration strategy to a new solution. Many companies have suffered tremendously by selecting the wrong enterprise software, and there is the further possibility of limiting one’s career, or worse, losing your job if you are part of a project involving the wrong software selection. What is your current situation? This is the situation for all users of Clarify…
April 27, 2007
Gartner at its annual Symposium/ITxpo this week in San Francisco has presented a number of messages to the IT profession, with few holds barred. Gartner analyst Steve Prentice said it most bluntly: “Now is not the time for complacency or mediocrity [...] This industry is in danger of becoming one of failure. We’ve come to accept mediocrity as the norm. It’s not a lack of technology or skills. The problem comes down to a lack of vision.” This message as reported by Larry Dignan says that technology managers are essentially paralyzed, waiting for software vendors to roll out the next upgrade, and no longer capable of leading their company’s development future innovatively. “Technology managers are mired in mediocrity, wait for technology vendors to innovate and fear being a first mover. The result: The U.S. doesn’t innovate and CIOs risk…