Searching For Motivation
People love search. I love search. I have to admit though that I am guilty of not using my own tools to the best of their ability. Dovetail Seeker is a search product we created to find important knowledge stuck in your Clarify/Dovetail CRM. At Dovetail we use our own software to support our customers and Seeker is always indispensible, when working new cases, effectively mining our solutions and previous cases for knowledge.
That said, I am stuck in my old ways. I’ve been supporting our product line since before we had an effective search tool and whenever I get a support question I am quick to rack my brain and not our knowledge base.
To combat this affliction I created this motivational poster in effort to remind me to hit the search button before I think too hard.