Now available: Dovetail Mobile 2.0
Dovetail Mobile Agent 2.0 is now available.
New functionality in Dovetail Mobile Agent includes:
- Subcase Functionality (creating, editing, closing, workflow, logging of phone calls, emails and notes, searching, privileges, etc.)
- Password Reset, allowing a user to reset their own password, should it be lost or forgotten
- Searching of files and attachments (case attachments, solution attachments, etc.) using Dovetail Seeker 2.0
- Application-level privilege, allowing administrators to control which users can use Dovetail Mobile Agent.
- Data Restriction, allowing different groups of users to only see certain data within the system