The world's atwitter with Twitter
I’ve been using Twitter a lot lately. For the un-initiated, Twitter is basically micro-blogging. Wikipedia has more details. Or check out a Newbie’s guide to Twitter.
You can follow me on Twitter.
There’s many opinions on Twitter, including:
- "I don’t get it"
- "This is brilliant"
- "This seems stupid"
Twitter is very new, and all of its usefulness and power is still in its infancy.
For me, its super exciting to see how companies are connecting with customers via Twitter – they’re Joining the Conversation.
What companies? Here’s just a few:
That rocks!
More discussions on companies using Twitter
- Jackie Huba (of Citizens Marketes fame, and also a recent Austin transplant) has a few example of How companies connect using Twitter.
- Ike Pigott, who specializes in crisis communication, discusses how the American Red Cross is using Twitter as part of their Safe and Well Program.
- Companies using Twitter as an always available help request channel.
What do you think?
Are you using twitter? Is your company? Do you see benefits in participating in conversations about your business or products that are already happening? How can this help your sales team? Your support team? Your marketing team? How about listening to your employees?
You’ll definitely be hearing more from me soon on this topic. In the meantime, follow me on Twitter.
