Tag: webinar

Reminder: Clarify / Dovetail Schema 201 webinar this week

August 22, 2011 Just a little reminder that I’ll be presenting a session on advanced schema topics this Wednesday. We already have a good number of registrants, so it seems like a topic that folks are interested in. Cool! Topics SQL Views Many-To-Many Tables Role Objects Pseudo Relations Exclusive Relations Change Fields Closer look at the ADP tables Those are the topics I have planned to cover. If there’s anything else you’d be interested in, please let me know, and I’ll see what I can do. When Wednesday, August 24, 2011 11:00 AM - 12:00 PM (Central Time) Register Register at: https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=669502491

Webinar: Clarify / Dovetail Schema 201

August 1, 2011 In this complimentary webinar, we'll build on the previous Schema 101 session, and dive into more advanced schema topics. We had a great turnout in the first session, and a lot of requests for part 2. Topics SQL Views Many-To-Many Tables Role Objects Pseudo Relations Exclusive Relations Change Fields Closer look at the ADP tables Those are the topics I have planned to cover. If there’s anything else you’d be interested in, please let me know, and I’ll see what I can do. When Wednesday, August 24, 2011 11:00 AM - 12:00 PM (Central Time) Register Register at: https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=669502491

Reminder: Schema 101 webinar this week

May 16, 2011 Just a little reminder that I will be hosting a webinar on Tuesday of this week covering the basics of your Clarify/Dovetail schema. This will be a good overview for those who are new to a Clarify/Dovetail system, and a good refresher for those who have been around for a while. Topics Schema and database concepts Viewing your schema Editing your schema Schema tools A walkthrough of customizing your schema using SchemaScript Assorted tips and tricks for working with your schema When Thursday, May 17, 2011 11:00 AM - 12:00 PM (Central Time) Register Register at: https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=669385476

Webinar: Clarify / Dovetail Schema 101

April 27, 2011 In this complimentary webinar, I’ll be covering the basics of your Clarify/Dovetail schema. This will be a good overview for those who are new to a Clarify/Dovetail system, and a good refresher for those who have been around for a while. Topics Schema and database concepts Viewing your schema Editing your schema Schema tools A walkthrough of customizing your schema using SchemaScript Assorted tips and tricks for working with your schema When Thursday, May 17, 2011 11:00 AM - 12:00 PM (Central Time) Register Register at: https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=669385476 Schema 201 Interested in a more advanced session? I’m considering doing a Schema 201 session, including items such as SQL Views, Database Flags, Change Fields, Pseudo Relations, MTM tables, ADP in more detail, etc. If this is something you’re interested in – please let me know! I’ll probably only do this if there’s…

Mobile webinar follow-up

March 1, 2011 Big Thanks! to all those that attended today’s webinar on Mobile solutions for Clarify / Dovetail. We had a rockin’ good turnout, and some great questions from attendees. Presentation Mobile systems for Clarify & Dovetail on Prezi More Info on Dovetail Mobile Marketing: https://clarify.dovetailsoftware.com/user-applications/mobile/ Technical: http://dovetal.es/dtMobile Additional Questions? Feel free to contact me. We can discuss Mobile, Clarify, Dovetail, debate Fender vs. Gibson, or just about whatever. Call for Ideas Have an idea for a topic for a future session? Please share! We'd love to hear your ideas. Interested in presenting, or co-presenting a session? That would be great! You can leave a comment here, or drop me an email at gary@dovetailsoftware.com

Reminder: Mobile Solutions webinar this week

February 28, 2011 Just a little reminder that I will be hosting a webinar on Tuesday of this week discussing Mobile Solutions for Clarify & Dovetail systems. Topics Uses for mobile applications within your support team Using mobile and other light-weight applications to extend system access to others in your organization Mobile web versus native applications Use of SMS and other mobile and telephony technologies Co-existence with existing client applications Dovetail Mobile – an overview and demonstration When Tuesday, March 1, 2011 2:00 PM - 3:00 PM (Central Time) Register Register at: https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=662158209

Webinar: Mobile solutions for Clarify & Dovetail systems

February 9, 2011 90% of IT managers are planning to implement new mobile applications in 2011. [1] Organizations are constantly being challenged with increasing employee productivity and decreasing costs, while simultaneously increasing customer satisfaction. Customers expectations from vendors are higher than ever – expecting near real-time support by knowledgeable agents. Mobile CRM solutions allow organizations to stay connected to their customers – anytime, anywhere. Mobile CRM apps allow for real-time access to customers, support information, and your knowledgebase, all in the palm of your hand. Mobile applications can help in the quest for decreased costs, increased customer satisfaction, and even improved employee satisfaction. Topics In this complimentary webinar, we’ll cover: 50% of organizations say that employee demand is driving the adoption of new mobile applications. [1] Uses for mobile applications within your support team Using mobile and other light-weight applications to extend system…

Search Webinar follow-up

February 2, 2011 Thanks to those that attended today’s webinar on Search. We had a good turnout, and some good questions from attendees. Slides The slides from today’s presentation are available on slideshare Links Dovetail Seeker Product Page : http://dovetal.es/dovetail_seeker Try it out: Just click the Search link at http://support.dovetailsoftware.com Call for Ideas Have an idea for a topic for a future session? Please share! We'd love to hear your ideas. Interested in presenting, or co-presenting a session? That would be great! You can leave a comment here, or drop me an email at gary@dovetailsoftware.com

Reminder: Search webinar this week

January 31, 2011 Just a little reminder that I will be hosting a webinar this week on use of search in Clarify / Dovetail systems. Topics Search usage Search Technologies – Traditional and Contemporary Use of search in different applications Search as part of workflow Architecture Extensibility Demonstrations When Wednesday, February 2, 2011 11:00 AM - 12:00 PM (Central Time) Register Register at: https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=661099603

Complimentary Webinar – Contemporary Search for Clarify / Dovetail Systems

January 18, 2011 For years, organizations have been filling their CRM system with information. A common challenge is finding this valuable information within. In this webinar, we’ll cover traditional approaches to search (including the challenges of these approaches), and then we’ll look closely at use of a more contemporary search solution, including non-traditional ways to use search within a Clarify / Dovetail system. Topics Search usage Search Technologies – Traditional and Contemporary Use of search in different applications Search as part of workflow Architecture Extensibility Demonstrations When Wednesday, February 2, 2011 11:00 AM - 12:00 PM (Central Time) Register Register at: https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=661099603 Call for Ideas Have something specific you’d like to hear or discuss in the Search webinar? Let’s hear it! Have an idea for a topic for a future session? Please share! We'd love to hear your ideas. Interested in presenting,…