October 24, 2017
A common workflow is to have a business rule fire, and that business rule will send Dovetail Carrier a message. For example, when a customer updates a case via SelfService, we can have a business rule fire that sends an SDK Toolkit message to Carrier, and Carrier will change the case status to "Customer Update". Complete end-to-end Testing When I'm putting this all together, and testing it out, a full integration test would be to log into SelfService, and log a note to a case. That would cause Rulemanager to fire a business rule which would send the message to Carrier, then Carrier can do its thing. So I have multiple apps in play here: Dovetail Agent, for setting up the business rule Dovetail SelfService, which is how the customer updates a case Dovetail Rulemanager, which processes the business rule…
How to Quickly Test Dovetail Carrier Messages
October 24, 2017
A common workflow is to have a business rule fire, and that business rule will send Dovetail Carrier a message. For example, when a customer updates a case via SelfService, we can have a business rule fire that sends an SDK Toolkit message to Carrier, and Carrier will change the case status to "Customer Update". Complete end-to-end Testing When I'm putting this all together, and testing it out, a full integration test would be to log into SelfService, and log a note to a case. That would cause Rulemanager to fire a business rule which would send the message to Carrier, then Carrier can do its thing. So I have multiple apps in play here: Dovetail Agent, for setting up the business rule Dovetail SelfService, which is how the customer updates a case Dovetail Rulemanager, which processes the business rule…
October 23, 2009
I needed to load test one of our web applications today. Load testing is not something I am too familiar with. A search turned up a list of open source load testing tools. At the top of the list wasApache JMeter which I decided to gave a shot based on the awesomeness of the Apache project. I am not quite blown away but I was able to get a load test up and going in about 15 minutes which makes me very very happy. Here is what I did to create a load tester for our Dovetail Seeker web search service. Get It Download JMeter Extract it to a directory and run the .\bin\jmeter.bat batch file. You’ll likely need Java installed for this to work. Now weren’t you afraid after seeing Apache that some horrible text file would need to be edited? Thankfully this is…