July 10, 2007
One of my Clarify users asked for this enhancement:The numbering system for Cases, PR's and Solutions in our system use a letter prefix - CS of cases, PR for part request, and so on. When you do it a dozen times in a day, it's really annoying to keep getting "No case with id PR12345" when you forgot to change the dropdown to "Part Request".The Find-By-ID interface on the left side of the console can be adjusted with just a few lines of JavaScript.Add this to the find_by_id() function in console_left.asp:// //Testcases: // Select PR Detail and enter PR28970-1 - should get PR Detail // Select PR Detail and enter 28970-1 - should get PR Detail // Select PR Detail and enter CS38187 - should get Case // Select PR Detail and enter PR28970 - should get PR Header //…
Find-By-ID Enhancement
July 10, 2007
One of my Clarify users asked for this enhancement:The numbering system for Cases, PR's and Solutions in our system use a letter prefix - CS of cases, PR for part request, and so on. When you do it a dozen times in a day, it's really annoying to keep getting "No case with id PR12345" when you forgot to change the dropdown to "Part Request".The Find-By-ID interface on the left side of the console can be adjusted with just a few lines of JavaScript.Add this to the find_by_id() function in console_left.asp:// //Testcases: // Select PR Detail and enter PR28970-1 - should get PR Detail // Select PR Detail and enter 28970-1 - should get PR Detail // Select PR Detail and enter CS38187 - should get Case // Select PR Detail and enter PR28970 - should get PR Header //…