November 13, 2015
This week we released Dovetail Agent version 8. Here’s a quick rundown of the major changes. Rich Text in Logs Agent now support rich text (using Markdown) on case/subcase logs (email, notes, research) and commitments. For example, creating a richly formatted Log Email: And the received email looks like: Convert Markdown to HTML for rendering rich text These rich text logs and images now render as expected in the Case History: And in the Preview Pane: Rich text is also supported within Broadcasts: within business rule notifications: and even within commitment messages: Multiple count badges in tab headers Subcases tab on Case page - show open and total # of Subcases Part Request tab on Part Request Header page - show open and total # of Part Requests Contracts tab on Site page - show…
What’s New in Dovetail Agent 8
November 13, 2015
This week we released Dovetail Agent version 8. Here’s a quick rundown of the major changes. Rich Text in Logs Agent now support rich text (using Markdown) on case/subcase logs (email, notes, research) and commitments. For example, creating a richly formatted Log Email: And the received email looks like: Convert Markdown to HTML for rendering rich text These rich text logs and images now render as expected in the Case History: And in the Preview Pane: Rich text is also supported within Broadcasts: within business rule notifications: and even within commitment messages: Multiple count badges in tab headers Subcases tab on Case page - show open and total # of Subcases Part Request tab on Part Request Header page - show open and total # of Part Requests Contracts tab on Site page - show…