Tag: commitments

Commitment Templates

January 28, 2015 In our last episode, we looked at Commitments in Dovetail Agent. When a commitment expires, or is about to expire, the system will notify the user. Rulemanager is what sends out the notification, and the content of the notification message is defined by the commitment templates. Lets take a look at these templates, and see how we can make them better. Templates There are two templates in the system that are used for commitments: Commitment and Warning. These are stored in table_com_tmplte. With the commitment enhancements that we’ve made to Dovetail Agent, we can also enhance the commitment templates to provide more information and context. Commitment Template Here’s the commitment template we provide with Dovetail Agent.  They’re simply DAT files that you import using dataex or DIET. The interesting part of the template is really the action field: RE: Commitment…