April 13, 2007
The future of software is star-studded with web services. We discuss them frequently here, whether in the context of on-demand or on-premise deployments. The principles of a service oriented architecture, which include looser coupling between services that are reusable at will by numerous applications across the system, open up the experiences and capabilities of workers throughout the enterprise. Dovetail Software’s own products in the CRM and support fields include Dovetail Web Services. These are an evolution from the APIs that made us famous for extending the capacity of the Amdocs Clarify database. Dovetail web services and APIs allow the Clarify owner to add Clarify functions to any program or web page in any environment. This delivers savings in costs as well as the obvious increased capabilities. Web services enable integration between different applications, such as by embedding Clarify workflow functions (retrieving…
Dovetail Web Services and Clarify
April 13, 2007
The future of software is star-studded with web services. We discuss them frequently here, whether in the context of on-demand or on-premise deployments. The principles of a service oriented architecture, which include looser coupling between services that are reusable at will by numerous applications across the system, open up the experiences and capabilities of workers throughout the enterprise. Dovetail Software’s own products in the CRM and support fields include Dovetail Web Services. These are an evolution from the APIs that made us famous for extending the capacity of the Amdocs Clarify database. Dovetail web services and APIs allow the Clarify owner to add Clarify functions to any program or web page in any environment. This delivers savings in costs as well as the obvious increased capabilities. Web services enable integration between different applications, such as by embedding Clarify workflow functions (retrieving…