Working case customization
Allow users to mark a case as “being worked”. All other users can see
who is working it. When completed, mark case as “not being worked.”
Independent of case ownership.
http://www.dovetailsoftware.com/download/connections2002/working_case.zip
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Marty Sirkin
Dovetail Software
(512) 418-2905 x101
marty@dovetailsoftware.com
http://www.dovetailsoftware.com