Delivering Cost Effective Clarify Access Beyond the Support Center

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Putting Clarify CRM in the hands of employees outside of the support center in a cost effective way has traditionally had its challenges: high software license costs, solution and architecture complexity, and difficulty in keeping pace with new technologies to name a few. Most companies have chosen to avoid the matter all together.


Over the past 14 years, more than 100 Clarify customers have come to Dovetail for help in leveraging their Clarify systems in new ways and segments of their businesses. This upcoming webinar details a few ways Dovetail has been helping our customers put valuable customer support information in the hands of anyone, anywhere, and anytime.


Specific topics to be covered are:

  • UI Considerations for various user profiles such as field service agents, managers, users with limited training, and other occasional users.
  • Traditional delivery methods and technologies
  • Using new technologies to improve utility and application life span
  • Business case examples

Join us to learn more about how it’s easier than ever to expand access to your Clarify system and why it should matter to your business.


Rusty Coleman: VP of Sales and Marketing
Gary Sherman: VP of Products

Date & Time:

Tuesday, January 12, 2010, 3:30 PM EST


This webinar has ended.