Webinar: Mobile solutions for Clarify & Dovetail systems

90% of IT managers are planning to implement new mobile applications in 2011. [1]

Organizations are constantly being challenged with increasing employee productivity and decreasing costs, while simultaneously increasing customer satisfaction. Customers expectations from vendors are higher than ever – expecting near real-time support by knowledgeable agents.

Mobile CRM solutions allow organizations to stay connected to their customers – anytime, anywhere. Mobile CRM apps allow for real-time access to customers, support information, and your knowledgebase, all in the palm of your hand. Mobile applications can help in the quest for decreased costs, increased customer satisfaction, and even improved employee satisfaction.


In this complimentary webinar, we’ll cover:

50% of organizations say that employee demand is driving the adoption of new mobile applications. [1]

  • Uses for mobile applications within your support team
  • Using mobile and other light-weight applications to
    extend system access to others in your organization
  • Mobile web versus native applications
  • Use of SMS and other mobile and telephony technologies
  • Co-existence with existing client applications
  • Dovetail Mobile – an overview and demonstration


Tuesday, March 1, 2011 2:00 PM – 3:00 PM (Central Time)


Register at:


Have something specific you’d like to hear or discuss in this webinar? Let’s hear it!
Have an idea for a topic for a future session? Please share! We’d love to hear your ideas.
Interested in presenting, or co-presenting a session? That would be great!

You can leave a comment here, or drop me an email at