webinar
Gary Sherman
August 22, 2011

Just a little reminder that I’ll be presenting a session on advanced schema topics this Wednesday.

We already have a good number of registrants, so it seems like a topic that folks are interested in. Cool!schema201

Topics SQL Views Many-To-Many Tables Role Objects Pseudo Relations Exclusive Relations Change Fields Closer look at the ADP tables

Those are the topics I have planned to cover.
If there’s anything else you’d be interested in, please let me know, and I’ll see what I can do.

When

Wednesday, August 24, 2011 11:00 AM – 12:00 PM (Central Time)

Register

Register at: https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=669502491


Gary Sherman
August 1, 2011

In this complimentary webinar, we’ll build on the previous Schema 101 session, and dive into more advanced schema topics.

We had a great turnout in the first session, and a lot of requests for part 2.

Topicserd[1] SQL Views Many-To-Many Tables Role Objects Pseudo Relations Exclusive Relations Change Fields Closer look at the ADP tables

Those are the topics I have planned to cover. If there’s anything else you’d be interested in, please let me know, and I’ll see what I can do.

When

Wednesday, August 24, 2011 11:00 AM – 12:00 PM (Central Time)

Register

Register at: https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=669502491

register now


Gary Sherman
May 16, 2011

Just a little reminder that I will be hosting a webinar on Tuesday of this week covering the basics of your Clarify/Dovetail schema.

This will be a good overview for those who are new to a Clarify/Dovetail system, and a good refresher for those who have been around for a while.

Topics erd Schema and database concepts Viewing your schema Editing your schema Schema tools A walkthrough of customizing your schema using SchemaScript Assorted tips and tricks for working with your schema When

Thursday, May 17, 2011 11:00 AM – 12:00 PM (Central Time)

Register

Register at:  https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=669385476

register now


Gary Sherman
April 27, 2011

In this complimentary webinar, I’ll be covering the basics of your Clarify/Dovetail schema.

This will be a good overview for those who are new to a Clarify/Dovetail system, and a good refresher for those who have been around for a while.

Topicserd Schema and database concepts Viewing your schema Editing your schema Schema tools A walkthrough of customizing your schema using SchemaScript Assorted tips and tricks for working with your schema When

Thursday, May 17, 2011 11:00 AM – 12:00 PM (Central Time)

Register

Register at:  https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=669385476 

register now

Schema 201

Interested in a more advanced session? I’m


Gary Sherman
March 1, 2011

Big Thanks! to all those that attended today’s webinar on Mobile solutions for Clarify / Dovetail.

We had a rockin’ good turnout, and some great questions from attendees.

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Mobile systems for Clarify & Dovetail on Prezi

More Info on Dovetail Mobile

Marketing: http://clarify.dovetailsoftware.com/user-applications/mobile/

Technical: http://dovetal.es/dtMobile

Additional Questions?

Feel free to contact me. We can discuss Mobile, Clarify, Dovetail, debate Fender vs. Gibson, or just about whatever.

Call for Ideas

Have an idea for a topic for a future session? Please share! We’d love to hear your ideas.
Interested in presenting, or co-presenting a session? That would be great!

You can leave a comment here, or drop me an email at gary@dovetailsoftware.com


Gary Sherman
February 28, 2011

Just a little reminder that I will be hosting a webinar on Tuesday of this week discussing Mobile Solutions for Clarify & Dovetail systems.

mobile

Topics Uses for mobile applications within your support team Using mobile and other light-weight applications to
extend system access to others in your organization Mobile web versus native applications Use of SMS and other mobile and telephony technologies Co-existence with existing client applications Dovetail Mobile – an overview and demonstration When

Tuesday, March 1, 2011 2:00 PM – 3:00 PM (Central Time)

Register

Register at: https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=662158209


Gary Sherman
February 9, 2011

90% of IT managers are planning to implement new mobile applications in 2011. [1]

Organizations are constantly being challenged with increasing employee productivity and decreasing costs, while simultaneously increasing customer satisfaction. Customers expectations from vendors are higher than ever – expecting near real-time support by knowledgeable agents.

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Mobile CRM solutions allow organizations to stay connected to their customers – anytime, anywhere. Mobile CRM apps allow for real-time access to customers, support information, and your knowledgebase, all in the palm of your hand. Mobile applications can help in the quest for


Gary Sherman
February 2, 2011

Thanks to those that attended today’s webinar on Search.

We had a good turnout, and some good questions from attendees.

Slides

The slides from today’s presentation are available on slideshare

Links

Dovetail Seeker Product Page : http://dovetal.es/dovetail_seeker

Try it out: Just click the Search link at http://support.dovetailsoftware.com

Call for Ideas

Have an idea for a topic for a future session? Please share! We’d love to hear your ideas.
Interested in presenting, or co-presenting a session? That would be great!

You can leave a comment here, or drop me an email at gary@dovetailsoftware.com


Gary Sherman
January 31, 2011

Just a little reminder that I will be hosting a webinar this week on use of search in Clarify / Dovetail systems.

Topics Search usage Search Technologies – Traditional and Contemporary Use of search in different applications Search as part of workflow Architecture Extensibility Demonstrations

2011-calendar-february

When

Wednesday, February 2, 2011 11:00 AM – 12:00 PM (Central Time)

Register

Register at: https://dovetailsoftwareevents.webex.com/dovetailsoftwareevents/onstage/g.php?t=a&d=661099603


Gary Sherman
January 18, 2011

For years, organizations have been filling their CRM system with information. A common challenge is finding this valuable information within.

In this webinar, we’ll cover traditional approaches to search (including the challenges of these approaches), and then we’ll look closely at use of a more contemporary search solution, including non-traditional ways to use search within a Clarify / Dovetail system.

 search

Topics 2011-calendar-february Search usage Search Technologies – Traditional and Contemporary Use of search in different applications Search as part of workflow Architecture Extensibility Demonstrations When

Wednesday, February 2, 2011 11:00 AM – 12:00 PM (Central


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