reports
Gary Sherman
September 12, 2017

A few years ago I wrote a post titled Getting the most out of your business rules. Most of the information in that post is still relevant today. 

 

In that post, I discussed how we can analyze the data inside our database to see which rules are firing and how often. We can do this using a Business Rule Usage Report. 

This report tells us what business rules are firing along with how often. Perhaps even more importantly, it allows you to see the rules that are not being fired. Perhaps those rules could be removed, or made inactive, therefore simplifying business rule administration. Or maybe they should be firing, and need further investigation.

These reports are now available within Dovetail Agent.  Makes sense to have


Gary Sherman
September 11, 2012

Dovetail Admin 3.0 was recently released, so I figured it was a good time to highlight a few of the things that are new in this release.

Part 1: Employee templates

Part 2: Reports. We’ve added a couple of new reports to Dovetail Admin.  Lets take a closer look at them.

Business Rule Usage Report

This tells us what business rules are firing along with how often. Perhaps even more importantly, it allows you to see the rules that are not being fired. Perhaps those rules could be removed, or made inactive, therefore simplifying business rule administration. Or maybe they should be firing, and need further investigation.

I ran it against our production system, and it was pretty enlightening.

Here’s an example (run against my development database, so the rule firing numbers are pretty small):


Gary Sherman
August 4, 2011

The other night I got curious and inspired and started working on a Business Rule Usage Report.

This tells us what business rules are firing along with how often. Perhaps even more importantly, it allows you to see the rules that are not being fired. Perhaps those rules could be removed, or made inactive, therefore simplifying business rule administration. Or maybe they should be firing, and need further investigation.

I ran it against our production system, and it was pretty enlightening.

Here’s an example (run against my development database, so the rule firing numbers are pretty small):

business_rule_usage

As part of normal operations, we collect huge amounts of data and usage statistics in our CRM systems. I’m looking forward to exploring more reports like the above that give


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