January 28, 2014
One of the modules within a Clarify system is Task Manager. In support environments, it’s typically used to automatically generate subcases. Task Manager can be kicked off by using the Jobs button on a case, or by having a business rule call the taskmgr executable. A task definition defines the specifics of the object that is to be created (in this case, we’re talking about a subcase that gets created). Out of the box, Clarify allows you to set the following subcase properties when a subcase is created via Task Manager: title description required date priority status severity elapsed time But, like most things in Clarify, we can setup additional properties. Custom property – subcase type For example, lets say we want to be able to set the subcase type. The valid subcase types are General and Administrative. By default,…
Adding additional properties to a task manager task definition
January 28, 2014
One of the modules within a Clarify system is Task Manager. In support environments, it’s typically used to automatically generate subcases. Task Manager can be kicked off by using the Jobs button on a case, or by having a business rule call the taskmgr executable. A task definition defines the specifics of the object that is to be created (in this case, we’re talking about a subcase that gets created). Out of the box, Clarify allows you to set the following subcase properties when a subcase is created via Task Manager: title description required date priority status severity elapsed time But, like most things in Clarify, we can setup additional properties. Custom property – subcase type For example, lets say we want to be able to set the subcase type. The valid subcase types are General and Administrative. By default,…
March 12, 2012
There may be a need to extract all the ClearBasic code for entire project at once. If the project consists of only a few modules, one would use CBEX tool in interactive mode, select the modules from the list, specify the destinations, and export. But if a project involves very many modules, this method becomes burdensome - CBEX does not have a 'select all' capability. One way to make one's life easier is to use a tool developed by Dovetail Software, as explained in this article by Gary Sherman. Another method is to generate a CBEX directive file and then use CBEX in batch mode to export all the code. The process of generating the directive file is exactly what is burdensome in CBEX GUI, therefore a different method is needed. This can be achieved by using SQL statements to produce one directive…
February 23, 2011
It's hard to miss all the changes going on in the mobile phone world lately. Every time you read the news there is something about Apple's iPhone, Google's Android or their respective ecosystems. For me it's been a validation of sorts because I was one of those guys that paid $600 for my first iPhone. Ever since then, I've been fascinated by and watched the smart phone business and things are really getting interesting. There are massive changes taking place as the incumbents struggle to adjust to new players. The stakes are huge because the market, even in its infancy, is already enormous. Having a networked computer in your pocket that is also a phone is incredibly compelling and it seems quite clear to me that it's true what many are saying, that soon smart phone users will outnumber “feature…