A Rapportive raplet for bringing Dovetail info into Gmail
Gary Sherman
May 29, 2013

A few months ago, I demonstrated using a custom raplet with Rapportive and Gmail to bring Clarify / Dovetail information into the context of your email.

 

As I mentioned, I initially hacked together some code as a proof-of-concept.

 

I’ve cleaned up the code a bit, and have made it available on Github: https://github.com/gsherman/raplet

 

The code is freely available, although it does use the Dovetail SDK, so you do need an SDK license key.

 

I totally dig this integration. It’s not uncommon that I exchange emails directly with customers, and having additional case information right there in context is pretty sweet.

 

email

 

Hope you find this useful.

 

Rock on.

Leave a Comment

International: +1 (512) 610-5400
Toll Free: 1 (800) 684-2055