Now available: Dovetail Mobile 2.0
Dovetail Mobile Agent 2.0 is now available.
New functionality in Dovetail Mobile Agent includes:
- Subcase Functionality (creating, editing, closing, workflow, logging of phone calls, emails and notes, searching, privileges, etc.)
- Password Reset, allowing a user to reset their own password, should it be lost or forgotten
- Searching of files and attachments (case attachments, solution attachments, etc.) using Dovetail Seeker 2.0
- Application-level privilege, allowing administrators to control which users can use Dovetail Mobile Agent.
- Data Restriction, allowing different groups of users to only see certain data within the system
Subcases
Search for files and attachments
Password Reset
Documentation
Dovetail Mobile Agent documentation is available online.
Get it!
To obtain this release, create a request using Dovetail SelfService, or send us an email.
