Author: Emily Lewis

Director of Marketing

About: Emily is responsible for all marketing efforts for Dovetail Software including corporate communications, demand generation and public relations. An experienced digital marketer, she joined Dovetail from Manticore Technology, where she headed global demand creation and lead generation programs. During her time at Manticore, she authored several eBooks, was a frequent blog contributor and became a thought leader in the area of marketing automation and marketing processes. Prior to joining Manticore, Emily was Director of Marketing at AHR, Inc, where she launched the company's nationwide online real estate education program and managed its e-commerce site. Emily graduated from the University of Texas at Austin with a degree in Corporate Communications. ExpertiseHR Case Management, Customer Support Solutions, Employee Self Service, HR Technology, Employee Knowledgebase, HR Service Delivery, HR Technology Trends, HR Conferences, Events & Tradeshows

Posts by Emily Lewis:

Dovetail Hiring DevOps Engineers

January 21, 2014 Dovetail Software is hiring developers to work on our HR Case Management SaaS app. We're looking for smart people to help us work on some cool stuff on cutting edge technology hosted in the AWS cloud. Help us write some code, automate some servers and push updates to happy customers!We're currently looking for:Developers and Senior DevelopersDevOps Engineers (this post) Company DescriptionDovetail Software is a leader in web-based HR Case Management software and Customer Support solutions that enable organizations to provide effective support for both employees and customers. Dovetail is an open, dynamic, and collaborative environment with a focus on innovation and creativity. We operate on the philosophy of "treat people right" & let our team of professionals do what we hired them to do: build & sell industry leading products.We don't punch clocks or micromanage redundant processes. Dovetail is an open…

Dovetail Hiring Developers

Dovetail Software is hiring developers to work on our HR Case Management SaaS app. We're looking for smart people to help us work on some cool stuff on cutting edge technology hosted in the AWS cloud. Help us write some code, automate some servers and push updates to happy customers!We're currently looking for:Developers and Senior Developers (this post)DevOps Engineers Company DescriptionDovetail Software is a leader in web-based HR Case Management software and Customer Support solutions that enable organizations to provide effective support for both employees and customers. Dovetail is an open, dynamic, and collaborative environment with a focus on innovation and creativity. We operate on the philosophy of "treat people right" & let our team of professionals do what we hired them to do: build & sell industry leading products.We don't punch clocks or micromanage redundant processes. Dovetail is an open…

Shaking Up our Product Line with Dovetail Agent 5

January 6, 2014 Dovetail's project to completely revamp and modernize our line of web clients for Clarify is starting to yield great results. Agent 5 is here! And it has been completely redesigned with an entirely new user interface (UI) that offers users an experience that is simpler, more usable and more enjoyable, yet still familiar. The focus on usability means fewer steps to complete a task, fewer clicks to get to the data you need, and less time spent navigating through windows when working cases. Agent 5 is quite literally a new experience. A few enhancements that you’ll notice immediately are: Multi-browser Compatibility: Agent 5 works using Chrome, Internet Explorer and Firefox. Speed: Agent 5 is noticeably faster than Clarify and other versions of Agent. This is due in part to newer technology, optimizations during building, and less windows.…

Clarify Infrastructure Upgrade Services for MS SQL and Oracle Customers

February 14, 2013 Are you running a Clarify version prior to Clarify 12.5? Is your Clarify database running on a version earlier than MS SQL Server 2005 or Oracle 10? With the news that MS SQL 2000 will no longer be supported by Microsoft in March, we’ve been receiving a lot of inquiries this month about our Clarify Infrastructure Upgrade Services. While we haven't marketed it as a service in the past, our team has extensive experience upgrading RDBMS Infrastructures for Clarify clients. It’s very common for organizations that have implemented Clarify over the last 20 years to lag behind on the Clarify version they are running and for good reason. Clarify upgrades are costly, time-consuming and the new features are often not the best fit for their business model. If you’re running an older version of Clarify and need to upgrade…